Cookie and privacy policy

For me, it is important to protect my clients' informationand bring the best quality service. That is why I am, Elena Ivanova, owner ofA-Graphics Elena, responsible for the processing of personal data as shown inthis privacy statement.

Personal data that I process
I only process personal data that you have provided to me via email, verbal or telephone contact or accepting the cookis on my website.

For what purpose do I store the data?
To be able to call or email if this is necessary to carryout the assignment.Being able to carry out assignments given to me.Processing invoicing.To deliver goods and services to you.Maintaining administration for the tax authorities.

The data I process
- First and last name
- Address data
- Phone number
- E-mail address
- Your IP-address 

This information is stored in my email program and contact file and is only used to maintain direct contact. If necessary and with the customer's permission, they can be passed on to a supplier (e.g. printer) for delivery. Data is stored until you indicate that you no longer want this.

Web and Hosting data
Ftp, customer login, data of plug-ins and themes usedWhen creating or editing a website I need data. These are stored in an encrypted program until you indicate that you no longer want this.This information will only be provided to third parties with your permission and only if this is necessary for the execution of my agreement with you. I enter into a processor agreement with companies that process your data on my behalf to ensure the same level of security and confidentiality of your data. I remain responsible for these processes. Plugins that collect information, such as Google Analytics: I place these plugins at the customer's request, but I do not view or process this data myself because it does not fall within my duties.

Why do I use cookies?
Cookies ensure that the website is fast, works well and you can safely visit my website. In addition, third-party cookies (Twitter, Behance [an Adobe service], LinkedIn and Facebook) can be used to promote or share webpages on social networks.

Which cookies do I use?
My website uses functional cookies. These functional cookies are necessary for the website to work. Without these cookies, not all elements of the website can be loaded. Google Analytics is also used to keep track of web site usage. If you want to opt-out from Google then you can use this Add-on in your browser:

Buttons from Behance / LinkedIn / Facebook and other social media
My website includes buttons to promote web pages or share on social networks such as Behance (an Adobe service), LinkedIn. These buttons work through pieces of code that come from or Behance, LinkedIn itself. Cookies are placed through this code. I have no influence on that. Read the privacy statement of Behance, LinkedIn (which can change regularly) to read what they do with your (personal) data that they process via these cookies. The information they collect is anonymised as much as possible. The information is transferred to and through Behance / Adobe, LinkedIn and stored on servers in the United States. Twitter, Behance / Adobe state that they adhere to thePrivacy Shield principles and are affiliated with the Privacy Shield program of the US Department of Commerce. This means that there is an appropriate level of protection for the processing of any personal data.

Content data
In briefing conversations, all kinds of topics are discussed regarding your company and the assignment, which are necessary for carrying out my work. This data is partly recorded on paper or digitally and, if necessary, kept in a customer archive. This information will not be shared with third parties unless absolutely necessary. It will then be discussed with the client.

View, adjust or delete data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to data processing or to object to the processing of your personal data by us and you have the right to data portability. This means that you can submit a request tome to send the personal data that I have about you in a computer file to you or another organization mentioned by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to  

How I protect personal data
I take the protection of your data seriously and take appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or there are indications of misuse, please contact me via email.

Elena A-Graphics

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